64th year providing better & faster service remains our main priority as the majority of our business comes from personal recommendation including over 93,000 owners whose claims we dealt with, i.e.
“Absolutely excellent service – first rate. This is the first time I have had a claim and I was very impressed. Thank you.”
“Better than any other insurer. Your service is like a breath of fresh air. I shall continue to recommend you at every opportunity.”
“The courtesy shown when speaking to you by telephone and in correspondence, plus your prompt action in dealing with my claim, speaks highly for your company and its service, I wish other areas of British Industry and Commerce had the same attitude”
“My only previous claim to Newton Crum was in the 1970’s and I was impressed with the response and service then. I am pleased to find nothing has changed over the years. More than can be said for most insurance and financial companies. Your approach to my latest claim involving recovery from a third party, was positive, logical and successful. Thank you.”
……..Plus tens of thousands more happy claimant letters of thanks.